Last updated: May 2026
Privacy Policy
Udupi Harvest is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have — in plain language.
1. Information We Collect
- Name, email address, phone number and delivery address when you place an order.
- Payment details — processed securely by our payment partner (Razorpay). We never store your card details.
- Usage data such as pages visited and products viewed, collected via cookies to improve your experience.
- Email address if you subscribe to our newsletter or promotional offers.
2. How We Use Your Information
- To process and fulfil your orders and send order confirmations.
- To communicate shipping updates and delivery notifications.
- To send you offers, recipes and restock alerts if you have opted in — you can unsubscribe at any time.
- To improve our website and understand which products are most popular.
3. Sharing Your Information
We do not sell your personal data. We share it only with trusted partners who help us operate — including our shipping courier and payment gateway — and only to the extent needed to complete your order. We may disclose information if required by Indian law.
4. Cookies
We use essential cookies to keep your cart working and analytics cookies (anonymised) to understand site traffic. You can disable cookies in your browser settings; some features may not work as intended if you do.
5. Data Retention
We retain order records for 7 years as required under Indian tax law. Marketing preferences and account data are deleted upon request.
6. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal retention obligations).
- Opt out of marketing emails at any time via the unsubscribe link.
7. Contact
For any privacy-related queries or to exercise your rights, email hello@udupiharvest.in. We will respond within 7 business days.